Themes 2009

Portability in Brazil:

1.4 million effetuations until June 25th

SMS in the world (1Q09)

Portugal send more than 135 million

Complaints in Anatel

Claro leads

Complaints in Anatel

Tim leads in Fixed Tel. complaints

Chile - Pay TV (2008)

1.5 million subscibers

Index for Attendance Performance

Vivo leads ranking in May

Quality Index

Oi Fixed with 97.7% of the targets

Mexico (1Q09)

76.6 million cellulars

20.7 million fixed telephones

Quality Index

Vivo accomplishes with 100% of the targets

Index for Attendance Performance

Tim and Telefonica have the worse performance

Spain (Apr/09)

112 cellulars/100 inhab.

Long Distance Carriers

Updated CSP list

Ecuador (Apr/09)

12 million cellulars

India(Apr/09)

403.7 million cellulars

Cellphone sales in Brazil

48 million in 2007

Canada (1Q09)

7.9 million SMS

Radio and TV

Internet Nielsen (May/09)

25.6 million active users

LCD TV - prod. and sales (Manaus)

US$ 144 million billing

Summary of Brazilian Telecom Legal System

José Barbosa Mello and Silvia Melchior