teleco.com.br

02/16/2012

telefonica.com.br	Telefônica Group	Vivo Telefônica Group	Vivo Fixed	Vivo Mobile
	Annual	Annual	Annual	Annual
	Quarter	Quarter	Quarter	Quarter
			Month	Month

In this page: Telefonica's operational and economic annual data, including broadband, quantity of fixed and mobile accesses, revenue, EBITDA margin, profit and investments.

Commentary

Since 2Q11 Telefonica started to release its results consolidated with Vivo.

In 2011, pay TV accesses increased 43.8% over 2010.

Telefônica reviewed its figures since 2010 in oder to present consolidated Telefônica/Vivo revenue and eliminate common revenues.

Desempenho Operacional

Accesses

Telefonia Fixed	2008	2009	2010	2011	∆Year
Fixed Accesses in Service	11,662	11,258	11,296	10,981	(2.8%)
Residential	8,490	8,063	7,960	7,573	(4.9%)
Non Residential	1,702	1,607	-	-	-
Trunks	839	949	-	-	-
TUP	250	251	251	216	(13.9%)
Proper use and test	382	390	400	401	0.3%
Residential	72.8%	71.6%	70.5%	69.0%	(2.1%)

Broadband	2008	2009	2010	2011	∆Year
Accesses	2,555	2,636	3,317	3,631	9.5%
% of the lines in Service	21.9%	23.4%	29.4%	33.1%	-

Pay TV	2008	2009	2010	2011	∆Year
TV Accesses	472	487	486	699	43.8%

Financial Economic Performance

Fixed Net Revenue

Million R$	2010	2011	∆Year
Voice and Accesses	8,900	8,103	(9.0%)
Network Usage	477	445	(6.6%)
Data	3,113	3,448	10.8%
Pay TV	411	648	57.4%
Other services	840	929	10.6%
Fixed Net Revenue	13,742	13,574	(1.2%)

Telefonica (Telesp)

Telefonica (Telesp) is Fixed Telephony concessionaire in region III incorporating the following companies: Telesp, Companhia Telefônica da Borda do Campo (CTBC) and Ceterp.

Telefonica directly or by controlled companies, have the following concessions or authorizations to Fixed Telephony:

Service	Concession	Authorization
Local	Region III: Sectors 31, 32 and 34	Regions I and II* Region III: Sector 33
LDN	Region III: Sectors 31, 32 and 34	Regions I and II Region III: Sector 33
LDI	-	Regions I, II and III

* In operations in the cities: Florianópolis, Curitiba, Vitória, Aracaju, Nova Iguaçu, Duque de caxias, São Gonçalo, Porto Alegre, Franca and Guairá.