02/03/2012

Number Portability in Brazil

 

Portability Cellular Portability Fixed Portability Historical Data

In this page: Information about Number Portability in Brazil.

Number Portability

 

Through Number Portability it's possible to keep a telephone number while changing operator in the same local area, since the operator provides the same service, in other words:

• cellular operator in the same local area (same area code);
• telephony fixed operator in the same local area;
• address in the same local area (this kind of portability is already offered by many operators).

The main characterists of Brazilian number portability are:

• The portability, switching operator but keeping the number, will cost R$ 4,00 for users, charged (only once) during the change. Some operators will subsidize this value;
• The request for portability must to be made by the users to their new operator and it can be reffused only in case of incorrect information or if there's another request being carried on. Costumers can use portability as many times they want;
• With portability, it's the end of the contract releationship between users and their former operators, however, it doesn't free costumers from paying fines for contract cancellation, if they have a contract for 12 months service;
• The deadline to effectuate portability was set in 3 days since users' request. In 03/12/2010 (the number should be ported in 5 days). The period of transitions (in which the client has no service) must to last for 2 hours in 99% of the cases;

 

 

2 Years of Portability

The number of requests for portability surpassed 8 million in Sep/10.   2 years of Portability   On September 1st, 2010, number portability completed two years since its implementation in all the Brazilian territory. Along these two years, 6.3 million telephone users changed carrier and kept their phone numbers, 69% of them were cell phone clients and 30.4% were fixed telephony users.   In the beginning, the user had to wait for five days to have the portability process concluded. Today, this period reaches three days.

 

 

1 year of Portability

The number of portability requests surpassed 3 million in Sep/09.   1 year of Portability   In this first year of number portability, requests reached 2.8 millions, from them 1.8 million were mobile telephony users and 971 thousand were fixed telephony. The effectuation rate was 75.1%.   For September the effectuation rate for ported fixed numbers (ported/requests) increased from 62.0% in Aug/09 to 72.9% in Sep/09. The number of requests fell 10.5% and ported raised 5.2%.   In the mobile telephony there was also drop in the number of request, which reached -11.1%, and increase in the number of ported numbers, reaching 5.7% for Sep/09.   Net counts 175 thousand ported fixed numbers, from other operators to Net Fone in one year of portability (average of 15 clients coming to Net to each one that leaves the company).

 

 

Statistics in Portability in Brazil (from Sep/08 to Jan/11)

 

Commentary

In Jan, 399 million number were ported, what represented an increase of 0.4% in comparison with the previous year.   The amount of ported numbers decreased in mobile (1.8%) and fixed telephony grew 4.5% when compared with 2010.   Effectuation rate reached 82.4%. Since the beginning of portability in Brazil until December 13.7 million number were ported.

 

Accumulated from Sep/08 to Jan/11

 

	Requests	Ported
Fixed Accesses	6,146,719	4,647,160
Mobile Accesses	10,851,942	9,061,870
Total	16,998,661	13,709,030

 

 

Total of Ported Numbers - Annual

 

Ported	2008	2009	2010	2011	Growth year
Fixed Accesses	43,043	994,457	1,473,665	1,989,453	35.0%
Mobile Accesses	87,331	2,279,748	3,062,733	3,379,956	10.4%
Total	130,374	3,274,205	4,536,398	5,369,409	18.4%

 

 

Evolution of Portability Churn

 

2012	Jan
Fixed Accesses	0.10%
Mobile Accesses	0.35%

 

2011	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
Mobile Accesses	0.13%	0.12%	0.13%	0.12%	0.14%	0.14%	0.13%	0.16%	0.14%	0.12%	0.11%	0.11%
Fixed	0.34%	0.36%	0.37%	0.38%	0.41%	0.43%	0.45%	0.47%	0.43%	0.37%	0.37%	0.39%

 

2010	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
Mobile Accesses	0.13%	0.12%	0.16%	0.14%	0.14%	0.14%	0.14%	0.15%	0.14%	0.13%	0.13%	0.15%
Fixed	0.22%	0.19%	0.26%	0.23%	0.27%	0.27%	0.29%	0.35%	0.37%	0.36%	0.33%	0.37%

 

2009	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
Mobile	0.28%	0.11%	0.12%	0.13%	0.16%	0.11%	0.12%	0.13%	0.14%	0.18%
Fixed	0.48%	0.22%	0.23%	0.21%	0.27%	0.20%	0.22%	0.22%	0.20%	0.22%

 

 

Annual Evolution of Portability Churn

 

-	2008	2009	2010	2011
Mobile Accesses	0.07%	1.51%	1.76%	1.67%
Fixed	0.11%	2.42%	3.55%	4.74%

 

 

Total of Requests and Ported Numbers (Cellular)

 

2012	Jan
Requests	295,464
Ported	252,102
%Total Ported	63.2%

 

 

Annual total of requests and ported numbers (Mobile Accesses)

 

Mobile	2008	2009	2010	2011
Requests	119,533	2,807,180	3,605,053	4,024,712
Ported	87,331	2,279,748	3,062,733	3,379,956
% Total of Ported	67.0%	69.6%	67.5%	62.9%

 

 

Total of Requests and Ported Numbers (Fixed)

 

2012	Jan
Requests	188,203
Ported	146,542
% Total of Ported	36.8%

 

 

Annual total of requests and ported numbers (Fixed)

 

Fixed	2008	2009	2010	2011
Requests	60,611	1,437,553	1,951,621	2,508,731
Ported	43,043	994,457	1,473,665	1,989,453
% Total of Ported	33.0%	30.4%	32.5%	37.1%

 

 

Effectuation Rate (Ported/Requests)

 

2012	Jan
Fixed	77.9%
Mobile	85.3%
Total	82.4%

 

 

Annual	2008	2009	2010	2011
Fixed	71.0%	69.2%	75.5%	79.3%
Mobile	73.1%	81.2%	85.0%	84.0%
Total	72.4%	77.1%	81.6%	82.2%

 

 

Quarterly total of requests and ported (Fixed and mobile accesses)

 

Total	1Q10	2Q10	3Q10	4Q10	1Q11	2Q11	3Q11	4Q11
Requests	1,236,201	1,335,568	1,486,147	1,498,758	1,518,582	1,652,504	1,845,291	1,517,066
Ported	1,014,715	1,083,131	1,210,177	1,228,375	1,220,520	1,366,310	1,509,968	1,272,611

 

 

Quarterly total requests and effectuations (mobile accesses)

 

Mobile Accesses	1Q10	2Q10	3Q10	4Q10	1Q11	2Q11	3Q11	4Q11
Requests	846,669	894,587	929,067	934,730	928,830	1,019,929	1,145,213	930,740
Ported	730,587	760,739	785,944	785,463	777,044	856,458	947,559	798,895
% Total of Ported	72.0%	70.2%	64.9%	63.9%	63.7%	62.7%	62.8%	62.8%

 

 

Total of requests and Ported Numbers (Fixed)

 

Fixed	1Q10	2Q10	3Q10	4Q10	1Q11	2Q11	3Q11	4Q11
Requests	389,532	440,981	557,080	564,028	589,752	632,575	700,078	586,326
Ported	284,128	322,392	424,233	442,912	443,476	509,852	562,409	473,716
% Total of Ported	28.0%	29.8%	35.1%	36.1%	36,3%	37.3%	37.2%	37.2%

 

 

Effectuation Rate (Ported/Requests)

 

Monthly	1Q10	2Q10	3Q10	4Q10	1Q11	2Q11	3Q11	4Q11
Fixed	72.9%	73.1%	76.2%	78.5%	75.2%	80.6%	80.3%	80.8%
Mobile Accesses	86.3%	85.0%	84.6%	84.0%	83.7%	84.0%	82.7%	85.8%
Total	82.1%	81.1%	81.4%	82.0%	80.4%	82.7%	81.8%	83.9%

 

 

 

Consult:   What changes with number portability in Brazil? Is portability use in Brazil lower than the expected?

 

 

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