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01/19/2010 |
Number Portability
In this page: Information about Number Portability for cellular in Brazil. |
Number Portability
Number Portability for Fixed Telephones and Cellulars was implemented from Sep/08 to Feb/09. Since Mar/09, portability is available in the whole country.
Implementation schedule by national Area Codes
The commercial activation of portability will be carried out in groups of national Area Codes (DDD).
YEAR |
ACTIVATION DATE |
NATIONAL AREA CODES WHERE PORTABILITY WILL BE COMMERCIALLY ACTIVATED |
% OF NATIONAL POPULATION BENEFITED |
||||||||
IN CNs |
ACCUMULATED |
||||||||||
2008 |
SEPTEMBER 1ST |
14 |
17 |
27 |
37 |
43 |
62 |
67 |
86 |
9.46% |
9.46% |
NOVEMBER 3RD |
28 |
32 |
68 |
- |
- |
- |
- |
- |
1.79% |
11.25% |
|
NOVEMBER 10TH |
33 |
38 |
44 |
49 |
84 |
- |
- |
- |
5.85% |
17.10% |
|
NOVEMBER 17TH |
48 |
85 |
88 |
48 |
99 |
- |
- |
- |
8.70% |
25.80% |
|
NOVEMBER 24TH |
47 |
69 |
71 |
73 |
89 |
- |
- |
- |
6.00% |
31.80% |
|
DECEMBER 1ST |
12 |
13 |
82 |
83 |
- |
- |
- |
- |
5.81% |
37.61% |
|
2009 |
JANUARY 8TH |
18 |
51 |
55 |
63 |
65 |
92 |
97 |
- |
8.76% |
46.37% |
JANUARY 12TH |
16 |
34 |
35 |
41 |
74 |
- |
- |
- |
6.82% |
53.19% |
|
JANUARY 19TH |
31 |
42 |
54 |
75 |
77 |
79 |
- |
- |
10.03% |
63.21% |
|
JANUARY 26TH |
15 |
95 |
96 |
- |
- |
- |
- |
- |
1.56% |
64.78% |
|
FEBRUARY 2ND |
19 |
45 |
46 |
93 |
94 |
- |
- |
- |
4.93% |
69.71% |
|
FEBRUARY 9TH |
21 |
22 |
24 |
61 |
- |
- |
- |
- |
9.87% |
79.58% |
|
FEBRUARY 16TH |
81 |
87 |
- |
- |
- |
- |
- |
- |
4.55% |
84.13% |
|
MARCH 2ND |
11 |
53 |
64 |
66 |
91 |
- |
- |
- |
15.87% |
100.00% |
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Relevant fatcs about Number Portability in Brazil
| Number Portability: Accumulated 2009 |
In December 2009, the Brazilian Association of Telecommunication Resources (ABR Telecom) registered a record of portability requests and effectuations since the beginning of the service in Brazil. In 2009, 4.2 million fixed and mobile telephones made a request in order to exchange operator keeping the same phone number, from this total 3.4 million users had had their requested accomplished.
In mobile telephony 337.5 thousand requested portability, this number surpassed all the others ever registered by ABR Telecom. The same happened with the number of effectuated portability that reached 296.2 thousand in December, again the highest number ever registered for mobile telephony.
In fixed telephony, August 2009 registered the highest quantity of request which reached 142.8 thousand and effectuated portability reached 101.8 thousand.
2009 was closed with the conclusion of the calendar for portability implementation, which reached 100% of the Brazilian territory in March 2nd. The efficiency index of number portability stayed in 92% according to ABR Telecom. |
| Number Portability: portability benefits GVT |
According to GVT, which is present in 1,4% of Brazil, the company is being benefited by number portability, In GVT's area of operation the company reaches 36% of all ported numbers in fixed telephony, In Area Code 71, where GVT operates since September 2008, this index achieves 67%.
In Paraná and Brasília, the number of activations in GVT's net reached 61%. In some cities such as Belo Horizonte, Contagem and Betim - the proportion is 24 new clients for each one that leaves the company. |
| Number Portability: until Mar/09 |
The difference between the number of requests and the number of effectuations, in all the period since September 1st 2008, may be shared and quantified as the following:
From 936,096 requests registered in ABR Telecom's data base, until midnight of April 2nd, 628,685 (67.2%) users had already been benefited exchanging operators;
75,949 (8.1%) requests were ready to migrate, waiting only for the date scheduled by the client;
10,143 (1.0%) requests are in process, in the period of five days regulated for the migration;
122,093 (13.1%) requests were cancelled by the client himself;
99,226 (10.6%) requests were interrupted. ABR Telecom emphasizes that the main reason for interruption is the differences between the data given by the client to the new operator, and the information held by the current operator.
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Anatel decided for the model that uses an administrative entity of portability to be controlled by operators. The entity will be the ABR Telecom and Cleartech will be solution technology supplier.
| Portability: 2008 |
In four months of Brazilian number portability, 180,144 mobile and fixed telephony users requested to change their operator but keeping the phone number. From them, 119,143 users had already their phone numbers ported according to ABR Telecom, entity which manages the service. In this period, about 1,500 requests were carried out daily in the Area Codes where the service is already available.
Until the moment, the service is avaible in 30 DDDs (2,862 citties), which serve more than 60 million telephony users in Brazil. There are still seven phases to conclude number portability in Brazil, those will be between January and March in this year. In January 8th (thrusday), portability will be available in other four states. . |
| Number Portability impact on the operators in Sep/08 |
The % of ported cellulars in September was small in comparison with the cellulars net adds in each Area Code, The Area Codes 37 (6.35%), 43 (4.2%) and 62 (3.9%) presented the biggest percentages.
Considering the share variation of nets adds of the cellulars operators in Sept/08 in these areas codes we have:
For BrT, the impact of number portability in Sept/08 in area codes 62 (Goiás), 67 (Mato Grosso dos Sul) and 43 (Paraná) represented a loss of 2.7 thousand clients in the fixed telephony and a gain of 360 clients in mobile telephony.
GVT declared that the sales results in three cities with portability, in which the company operated in Sept/08, were bigger in 45% when compared with the period before portability (Aug/08).
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See also: What changes with Number Portability?
Operators ask for postponement of portability
Because of technical difficulties detected during the tests phase, as in collect calls tests, fixed telephony and cellphone operators, through Acel and Abrafix, requested the postponement for number portability's start in Brazil.
In 08/20/08, Brasil Telecom, CTBC, Oi, Sercomtel, Telefônica, Tim and Vivo, sent a letter to Anatel resquesting postponing the beginnging of commercial portability operation from 09/01/08 to 01/31/09.
Embrater, which will be the major beneficiary of the portability in fixed telephony, and Claro didn't signed the request. In 08/22/08, Anatel decided to keep the deadlines for portability implementation in Brazil and also to monitor the process daily.
In 08/08/08, Anatel had already communicated that, in a meeting held with the operators, the agency decided to monitor systematically the tests in order to assure that the implementation schedule is goingo to be fulfilled. |
Implementation phases
The following table presents the steps for portability implementation in Brazil.
| Steps | Description | Duration* |
| 1 | Installation of the Group of Implantation (GIP) Contract Administrative Entity Implantation and preparation of Networks for test |
15 months |
| 2 | Tests in the cities chosen for implementation of projecto. |
3 months |
| 3 | Commercial activation in the cities of project. Activation in case of address change in fixed telephony inside of the same holder. Preparation of networks to the cities. |
3 months |
| 4 | Commercial activation to the cities related in step 3. Preparation of network to other cities. |
3 months |
* since the publication of the General Regulation of Portability in the Diário Oficial da União.
Consult tutorial (in portuguese): Numerical Portability
| Report |


